Praxylonshex is committed to ensuring your satisfaction with our personal shopping and delivery services. This Return Policy outlines the procedures and conditions for returns and refunds.
Items may be eligible for return if:
Return requests must be initiated within 7 days of delivery. The return period begins on the date you receive the item. Contact us immediately upon receiving an item that does not meet your expectations or if there are any issues with your order. Late return requests may not be accepted.
To be eligible for return, items must meet the following conditions:
Items that do not meet these conditions may be subject to a restocking fee or may not be eligible for return.
The responsibility for return shipping costs depends on the reason for return:
We recommend using a trackable shipping method for returns to ensure the item reaches us safely. We are not responsible for items lost during return shipping if you choose an untracked method.
To initiate a return, please follow these steps:
Please do not return items without first obtaining a return authorization, as unauthorized returns may not be processed.
Items must be returned in their original condition, with original packaging when possible. Items that have been used, damaged by the customer, or are missing parts may not be eligible for a full refund.
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued using the original payment method. Processing time may vary depending on your payment provider, typically taking 5-10 business days.
Certain items may not be eligible for return, including:
If you are unsure whether your item is eligible for return, please contact us before initiating a return.
This Return Policy is designed to comply with applicable consumer protection laws and regulations. Your rights as a consumer may vary depending on your location:
If you believe your consumer rights have been violated, you may contact your local consumer protection agency for assistance.
You may cancel your order under the following circumstances:
To cancel an order, contact us immediately via email or phone. If cancellation is successful, any charges will be refunded according to our refund procedure. Service fees may be non-refundable if work has already been performed.
Once we receive and inspect your returned item, we will process your refund as follows:
You will receive email confirmation once your refund has been processed. If you do not receive your refund within the expected timeframe, please contact us.
Service fees for shopping and delivery are generally non-refundable unless the service was not provided as agreed. Refund of service fees will be evaluated on a case-by-case basis.
If an item arrives damaged, please contact us immediately with photos of the damage and packaging. We will work to resolve the issue promptly, which may include replacement, repair, or refund depending on the circumstances.
We may offer exchanges for items of equal value, subject to availability. Exchange requests should be made within the return timeframe and will be handled on a case-by-case basis.
For return requests, questions about this policy, or assistance with any return-related matters, please contact us using the following information:
Email: team-supportY3mxs9K1m
Phone: +1 (225) 313-7443
Address: 505 Burro Ave, Cloudcroft, NM 88317, United States
When contacting us about a return, please include:
We aim to respond to all return inquiries within 1-2 business days.
We reserve the right to update this Return Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.
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